Privacy Policy

Children are the reason ChatterFun exists, so we start here. Children under 13 never have their own account. A child is a profile that belongs to a parent or guardian's account, and only that grown-up can add, change or remove it.

• We ask for a parent or guardian's consent before we store any information about a child, and we keep a record of that consent.
• We keep what we collect about a child small: first name (or a nickname), date of birth, the areas of practice you choose, home language, an optional note you write, and practice results.
• We do not show advertising to children, we do not sell or rent information about children, and we do not use it for marketing.
• Children cannot post, chat or share anything publicly.
• You can see a child's information, correct it, or remove the child's profile at any time. Removing a profile removes the child's practice with it.

If you think a child's information was given to us without a parent's or guardian's consent, tell us at help@chatterfun.com and we will remove it.

Grown-ups (parents, guardians, therapists, program staff): your name, email address and password (stored only as a protected hash by our sign-in service). If you sign in with Google we receive your name and email address, and nothing else from your Google account. Therapists also give details for their professional listing. We keep a grown-up PIN as a hash, and device tokens that keep a shared device signed in.

Children: the information listed above, plus practice results: which exercises were done, how the answers went, how long practice took, levels, trophies and buddies earned.

Voice recordings: for speech-sound exercises a grown-up can choose to record. Recordings are stored so the family can listen back, and are visible to the family and to a therapist the family has invited.

What you tell us you have noticed: the answers on the add-a-child form. We use them to suggest where to start. They are practice choices and are not a diagnosis.

Programs and schools: a program that gives a family a code receives numbers only, such as how often children practise. It never receives a child's name, and groups of fewer than five are hidden. Children a school adds from signed consent forms are stored with their consent date and version.

Payments: paid plans are handled by Stripe. We never see or store a full card number. We keep your plan and a Stripe customer reference.

Technical information: basic information our servers receive when you use the service, such as your browser type and the time of a request, and the cookies described below.

• To run ChatterFun: sign you in, build practice plans, play exercises, and show progress to the family and to therapists you invite.
• To suggest where to start and when a child may be ready for the next level.
• To keep the service safe, for example approving new accounts, preventing misuse and finding errors.
• To send account messages, such as approval or password emails. We do not send marketing about children.
• To prepare reports for the people allowed to see them.

• You. Grown-ups in your account see your children's information.
• A therapist you invite. A speech-language therapist can see a child's information only while they have an active connection with your family. Every time a therapist looks at a child's information it is written to a log.
• A program or school. Only the numbers described above, and only for children whose guardian joined them.
• ChatterFun administrators. They manage accounts and content. They cannot open a child's profile, practice results, recordings or reports.

We do not sell personal information. We share it only as described in this policy, or if the law requires it.

We use a small number of companies to run the service. They handle information for us and only for that purpose:

• Supabase: our database, sign-in and file storage.
• Vercel: hosting for the website and app.
• Stripe: payments for paid plans.
• Resend: sending account emails.
• Google: only if you choose Continue with Google. We load no Google script on our own pages.
• Anthropic: an optional drafting tool for therapists. It receives the text of documents a therapist chooses to upload, the practice areas and our public list of exercises. We do not send a child's name or date of birth. Therapists are asked not to put identifying details in what they upload.

We use only the cookies and browser storage the service needs: to keep you signed in, to keep a shared device locked to a child, and to remember simple choices such as a reading voice. We do not use advertising cookies and we do not use third-party tracking or advertising analytics.

Access to information is decided in our database, not just in the app: each account can read only what it is allowed to. Administrator and therapist accounts need a second step to sign in. New accounts are checked before they open. No system is perfectly secure, but we design for safety first and we tell affected people if something goes wrong, as the law requires.

We keep information while your account is open. You can:

• remove a child's profile yourself, which removes that child's practice with it;
• ask to see, correct, export or delete information about you or your child;
• ask us to close your account.

Email help@chatterfun.com and we will respond. If a child joined through a school or program, the program's record of that child is removed when the guardian withdraws them. We may keep limited records where the law requires it, such as payment records and the record of consent.

If you choose Continue with Google, Google tells us your name and verified email address so we can create or find your account. We do not receive your contacts or anything else, and we never ask Google for information about a child. Our use of information we receive from Google follows this policy and Google's API Services User Data Policy, including its Limited Use requirements.

ChatterFun is educational practice support. It is not a substitute for clinical diagnosis or treatment. What you tell us you have noticed, and the results of practice, are used to choose practice, not to diagnose anything.

We may update this policy. When we make an important change we will tell account holders before it takes effect. The date at the top shows when it was last updated. Our Terms of Service also apply.

Questions about privacy, or a request about your information or your child's: help@chatterfun.com.